
5 Star Client Reviews
BioTechs Online has been serving Helotes, TX since 2002, offering specialized feces and urine cleanup services. Our team is IICRC certified, ensuring that every cleanup is performed to the highest standards. We understand the unique challenges posed by biohazardous waste and are equipped to handle them safely and efficiently.
Our technicians are trained to manage the cleanup process with discretion and professionalism. We prioritize your privacy and dignity, ensuring that our services are conducted with minimal disruption to your daily life. Our commitment to excellence has earned us a BBB A+ rating, reflecting our dedication to customer satisfaction.
Helotes, TX residents can rely on us for prompt service. We are available 24/7 to respond to emergencies, ensuring that your property is restored to a safe condition as quickly as possible. Our team works closely with insurance providers to assist you through the claims process, making the experience as stress-free as possible.
Our cleanup process begins with an initial contact, where our dispatcher logs the details of your situation. Within a few hours, our lead technician arrives on-site to conduct a thorough assessment, taking photographs and documenting the extent of the contamination. This step typically takes 30-45 minutes.
Once the assessment is complete, our crew begins the treatment phase, which can last anywhere from 2 to 8 hours depending on the severity of the situation. We use EPA-compliant cleaning agents and specialized equipment to ensure all biohazardous materials are safely removed and disposed of according to regulations.
After the cleanup, a supervisor conducts a quality check to verify that the work meets our high standards. This step takes 15-30 minutes. We follow up with a client confirmation call within 24-48 hours to ensure your satisfaction and address any remaining concerns. Our process is designed to be thorough and efficient, minimizing downtime for your property.
Being based in Helotes, TX, we have a deep understanding of the local community and its needs. Our team is familiar with the area's regulations and works closely with local authorities to ensure compliance with all health and safety standards. This local expertise allows us to provide tailored solutions that meet the specific requirements of our clients.
We have served numerous homeowners, landlords, and business owners in Helotes, TX, helping them restore their properties to a safe and habitable condition. Our experience in the area means we can quickly identify potential challenges and address them effectively, ensuring a smooth and hassle-free cleanup process.
Our commitment to the Helotes community extends beyond just providing cleanup services. We are dedicated to supporting local initiatives and contributing to the well-being of our neighbors. By choosing BioTechs Online, you are partnering with a company that cares about the community and is invested in its safety and prosperity.
Safety is our top priority in every cleanup project. Our technicians are equipped with personal protective equipment (PPE) to prevent exposure to harmful pathogens. We follow strict OSHA guidelines to ensure that all procedures are conducted safely and effectively, protecting both our team and your property.
We guarantee compliance with all relevant health regulations, including IICRC and OSHA standards. Our warranty covers the workmanship of our services, but it does not extend to pre-existing damage or future incidents. This ensures that you receive a thorough and compliant cleanup without any hidden surprises.
It's crucial to avoid attempting cleanup without professional help. Improper handling of biohazardous waste can lead to serious health risks, including exposure to infectious diseases. Always rely on trained professionals to manage feces and urine cleanup to ensure safety and peace of mind. We operate in full compliance with IICRC, OSHA, and state health regulations.
BioTechs Online offers professional, discreet services with IICRC-certified technicians. We ensure compliance with all health regulations and prioritize your privacy.
We typically respond within a few hours. Our team is available 24/7 to handle emergencies, ensuring prompt and efficient service for your cleanup needs.
Our process includes an initial assessment, treatment with EPA-compliant agents, and a quality check. We ensure thorough removal of all biohazardous materials.
Yes, we work with insurance providers to assist you through the claims process. Our team helps ensure that your cleanup is covered and stress-free.
We serve all neighborhoods in Helotes, TX, providing specialized feces and urine cleanup services to homeowners, landlords, and businesses.
Yes, we operate in full compliance with IICRC, OSHA, and state health regulations, ensuring safe and effective cleanup services.
BioTechs stands apart in San Antonio for our balance of expertise and empathy. We follow strict industry standards while understanding the human side of every situation.
Our team includes current and former firefighters, police, and EMS—people who understand urgency and compassion.
Fully compliant with OSHA, HAZWOPER, and ABRA standards for biohazard remediation.
We’re always on-call for emergencies, ready to act fast, day or night, when you need it most.
We assist with your insurance claim to minimize costs and reduce stress during difficult times.
Many hoarded homes have structural issues, hidden mold, and even fire hazards due to excessive clutter blocking vents and electrical outlets.

Real words from real people. Families, property owners, and professionals trust BioTechs when it matters most.
Have a question or need immediate assistance? Our team is available 24/7. Reach out any time — we’re ready to help.
BioTechs Online
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.
Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to