
5 Star Client Reviews
Death and suicide cleanup is a sensitive and complex process that requires professional expertise. In Balcones Heights, TX, these situations demand a respectful and thorough approach to ensure safety and compliance with health regulations. Our team at BioTechs Online is trained to handle these delicate situations with care, ensuring that all biohazardous materials are properly removed and disposed of according to OSHA standards.
The cleanup process involves more than just removing visible stains. It includes sanitizing the area to eliminate any potential health risks. Our IICRC-certified technicians use specialized equipment to clean and disinfect affected areas, ensuring that the property is safe for future use. This meticulous process is crucial in preventing the spread of infectious diseases and restoring peace of mind to those affected.
We understand the emotional toll these situations can take on families and communities. Our team is committed to providing compassionate and discreet services, respecting the privacy and dignity of all involved. We work closely with local authorities and follow all necessary protocols to ensure a seamless and respectful cleanup process.
Initial Contact (5-10 min) – Our dispatcher gathers essential details to understand the situation and provide immediate guidance. This step ensures that our team is prepared to address the specific needs of each case efficiently and effectively, minimizing stress for our clients during a difficult time.
Site Assessment (30-45 min) – A lead technician arrives on-site to assess the damage, document the scene, and develop a cleanup plan. This thorough assessment allows us to tailor our approach to the unique circumstances of each situation, ensuring a comprehensive and effective cleanup process that meets all safety standards.
Cleanup and Sanitization (2-8 hrs) – Our team uses EPA-compliant cleaning agents and specialized equipment to remove biohazards and sanitize the area thoroughly. This step is crucial in eliminating health risks and restoring the affected area to a safe and habitable condition, providing peace of mind to those involved.
Quality Assurance (15-30 min) – A supervisor conducts a final inspection to ensure all areas meet our strict safety and cleanliness standards. This final check is essential in guaranteeing that our high standards are met and that the area is safe for future use, reflecting our commitment to quality and client satisfaction.
Service Follow-up (24-48 hrs) – We contact the client to confirm satisfaction and provide any additional support needed. Our process is designed to be efficient and respectful, minimizing disruption while ensuring thorough cleanup. We prioritize safety and compliance with all relevant health regulations.
BioTechs Online has been serving the Balcones Heights, TX community since 2002, providing expert death and suicide cleanup services. Our team is licensed, insured, and certified by IICRC and OSHA, ensuring that we meet the highest standards of safety and professionalism. We have earned a BBB A+ rating, reflecting our commitment to quality and customer satisfaction.
We work with a wide range of clients, including homeowners, landlords, property managers, and government agencies. Our experience across different settings allows us to tailor our services to meet the unique needs of each client. We also assist with insurance claims, helping to ease the financial burden during these difficult times.
Our commitment to privacy and dignity is paramount. We understand the sensitive nature of our work and strive to handle each case with the utmost respect and discretion. Our team is trained to manage these situations with empathy and professionalism, ensuring a supportive experience for all involved.
Our team at BioTechs Online is deeply familiar with the Balcones Heights, TX area, allowing us to provide services that are both efficient and locally relevant. We understand the specific challenges and regulations that may apply in this community, ensuring that our cleanup process is compliant and effective.
Last month, a property manager in downtown Balcones Heights discovered a tragic incident in one of their units. Our team arrived within two hours, set up containment with HEPA filters, and completed the cleanup in just one day. The unit passed clearance testing and was ready for occupancy within 24 hours, demonstrating our commitment to swift and thorough service.
We are proud to be a trusted resource for the Balcones Heights community, offering reliable and compassionate services during difficult times. Our local expertise and commitment to excellence make us the preferred choice for death and suicide cleanup in the area. We are here to support you with professionalism and care.
BioTechs Online offers certified, discreet services with a rapid response time. Our team is IICRC and OSHA certified, ensuring safe and compliant cleanup.
Our process includes assessment, biohazard removal, sanitization, and quality assurance. We ensure thorough cleaning and compliance with health regulations.
Yes, we are available 24/7 to respond to emergencies in Balcones Heights, TX. Our team is ready to assist you at any time, ensuring prompt service.
We prioritize your privacy and dignity, handling all situations with discretion and respect. Our team is trained to manage sensitive cases professionally.
We serve Balcones Heights, TX, and surrounding areas, providing expert death and suicide cleanup services to homeowners, businesses, and agencies.
Yes, we work with insurance providers to assist you through the claims process, helping to ease the financial burden during these challenging times.
BioTechs stands apart in San Antonio for our balance of expertise and empathy. We follow strict industry standards while understanding the human side of every situation.
Our team includes current and former firefighters, police, and EMS—people who understand urgency and compassion.
Fully compliant with OSHA, HAZWOPER, and ABRA standards for biohazard remediation.
We’re always on-call for emergencies, ready to act fast, day or night, when you need it most.
We assist with your insurance claim to minimize costs and reduce stress during difficult times.
If decomposition fluids have seeped into walls or flooring, entire sections may need to be replaced to fully eliminate contamination.

Real words from real people. Families, property owners, and professionals trust BioTechs when it matters most.
Have a question or need immediate assistance? Our team is available 24/7. Reach out any time — we’re ready to help.
BioTechs Online
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.
Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to