FAQs

General FAQs

BioTechs provides a variety of professional cleaning services, including biohazard cleanup, blood cleanup, crime scene cleanup, hoarding cleanup, hazardous materials cleanup, and more. We are equipped to handle both residential and commercial cleanup needs.

Yes. BioTechs operates 24/7 to respond to emergency cleanup situations. Whether it's a crime scene, unattended death, or hazardous material spill, our technicians are always ready to respond quickly and efficiently.

Our team is strategically located to respond to calls within a few hours. We prioritize emergency situations and aim to be on-site as quickly as possible to assess and begin the cleanup process.

No, you do not need to be on-site. Once access is provided and we understand your cleanup goals, we can handle the process from start to finish. We also offer updates throughout the job to keep you informed.

BioTechs is a certified biohazard remediation firm, accredited by the IICRC and recognized by the American Bio Recovery Association. Our credentials include IICRC Trauma & Crime Scene Technician (TCST) and Odor Control Technician (OCT), along with OSHA 501 and 511 certifications. We are also certified under OSHA’s Bloodborne Pathogens Standard (29 CFR 1910.1030), and trained in HAZWOPER procedures, respiratory protection, and personal protective equipment (PPE) usage.

Yes, we are fully certified to provide biohazard, crime scene, and hoarding cleanup services. Our certifications include IICRC, OSHA, ABRA, and others, ensuring that we meet or exceed industry standards for safety and professionalism.

Absolutely. We work with homeowners, landlords, property managers, business owners, and government agencies. Each project is approached with discretion, professionalism, and respect for privacy.

Yes, we regularly work with insurance providers and can assist you through the claims process. We’ll help document the scene, communicate with adjusters, and ensure you receive the support you need.

We use unmarked vehicles when needed and ensure that all work is conducted with the utmost professionalism and sensitivity. Your privacy and peace of mind are always a top priority.

We provide our specialized crime scene cleaning services across San Antonio, TX, and nearby communities. Whether you’re in the heart of San Antonio near the Alamo and the River Walk, or in surrounding cities like Alamo Heights, Boerne, Canyon Lake, New Braunfels, and Stone Oak, BioTechs is here to assist. We understand the unique needs of each area and are equipped to handle a variety of environments.

BioTechs provides a variety of professional cleaning services, including biohazard cleanup, blood cleanup, crime scene cleanup, hoarding cleanup, hazardous materials cleanup, and more. We are equipped to handle both residential and commercial cleanup needs.

Yes. BioTechs operates 24/7 to respond to emergency cleanup situations. Whether it's a crime scene, unattended death, or hazardous material spill, our technicians are always ready to respond quickly and efficiently.

Our team is strategically located to respond to calls within a few hours. We prioritize emergency situations and aim to be on-site as quickly as possible to assess and begin the cleanup process.

No, you do not need to be on-site. Once access is provided and we understand your cleanup goals, we can handle the process from start to finish. We also offer updates throughout the job to keep you informed.

BioTechs is a certified biohazard remediation firm, accredited by the IICRC and recognized by the American Bio Recovery Association. Our credentials include IICRC Trauma & Crime Scene Technician (TCST) and Odor Control Technician (OCT), along with OSHA 501 and 511 certifications. We are also certified under OSHA’s Bloodborne Pathogens Standard (29 CFR 1910.1030), and trained in HAZWOPER procedures, respiratory protection, and personal protective equipment (PPE) usage.

Yes, we are fully certified to provide biohazard, crime scene, and hoarding cleanup services. Our certifications include IICRC, OSHA, ABRA, and others, ensuring that we meet or exceed industry standards for safety and professionalism.

Absolutely. We work with homeowners, landlords, property managers, business owners, and government agencies. Each project is approached with discretion, professionalism, and respect for privacy.

Yes, we regularly work with insurance providers and can assist you through the claims process. We’ll help document the scene, communicate with adjusters, and ensure you receive the support you need.

We use unmarked vehicles when needed and ensure that all work is conducted with the utmost professionalism and sensitivity. Your privacy and peace of mind are always a top priority.

We provide our specialized crime scene cleaning services across San Antonio, TX, and nearby communities. Whether you’re in the heart of San Antonio near the Alamo and the River Walk, or in surrounding cities like Alamo Heights, Boerne, Canyon Lake, New Braunfels, and Stone Oak, BioTechs is here to assist. We understand the unique needs of each area and are equipped to handle a variety of environments.

Biohazard FAQs

A biohazard is any biological substance that poses a threat to human health. This includes blood, bodily fluids, feces, urine, tissues, sharp objects, and infectious materials. We safely clean, disinfect, and dispose of all biohazardous waste according to OSHA and EPA guidelines.

If there is any exposure to blood, bodily fluids, or potentially infectious materials, it’s critical to contact a certified biohazard cleanup company like BioTechs. DIY cleaning methods are not safe and can put you at risk of infection or legal liability.

In many cases, yes. Homeowners and property insurance policies often cover biohazard cleanup related to crime, death, trauma, or accident scenes. We can work directly with your insurance provider to streamline the process.

Our team uses full personal protective equipment (PPE), advanced cleaning agents, and specialized tools to safely disinfect contaminated areas. We strictly follow OSHA regulations and industry best practices to ensure complete safety.

We’re sorry for your loss and here to help during this difficult time. Every scene is different, and factors like time elapsed, type of incident, surrounding items, flooring, and even room conditions all impact the cleanup. That’s why we offer a Free On-Site Inspection in San Antonio and nearby areas—so we can assess the scene and provide clear answers on cost, timeline, and next steps with no obligation.

Biohazard waste is handled through a licensed medical waste disposal provider. Every item is safely packaged, labeled, and removed from the property in accordance with federal and state laws to prevent contamination.

The timeline depends on the size and severity of the affected area. Most jobs can be completed within a few hours to a day. We always perform a full site assessment to provide accurate timelines upfront.

Yes, part of our service includes odor removal using industrial-grade ozone generators, hydroxyl machines, and odor-neutralizing agents. We ensure that no trace of the event remains, physically or by scent.

Absolutely. We serve surrounding areas including Canyon Lake, Boerne, and the greater San Antonio region. Our team is available 24/7 to respond wherever you need us.

The choice is yours, but we’re often recommended by insurance companies and use the same pricing software they do. With over 20 years of experience handling everything from biohazard and trauma cleanup to hoarding and sanitization, we can work directly with your insurer to help reduce your out-of-pocket costs. Call us—we’re here to help however we can.

A biohazard is any biological substance that poses a threat to human health. This includes blood, bodily fluids, feces, urine, tissues, sharp objects, and infectious materials. We safely clean, disinfect, and dispose of all biohazardous waste according to OSHA and EPA guidelines.

If there is any exposure to blood, bodily fluids, or potentially infectious materials, it’s critical to contact a certified biohazard cleanup company like BioTechs. DIY cleaning methods are not safe and can put you at risk of infection or legal liability.

In many cases, yes. Homeowners and property insurance policies often cover biohazard cleanup related to crime, death, trauma, or accident scenes. We can work directly with your insurance provider to streamline the process.

Our team uses full personal protective equipment (PPE), advanced cleaning agents, and specialized tools to safely disinfect contaminated areas. We strictly follow OSHA regulations and industry best practices to ensure complete safety.

We’re sorry for your loss and here to help during this difficult time. Every scene is different, and factors like time elapsed, type of incident, surrounding items, flooring, and even room conditions all impact the cleanup. That’s why we offer a Free On-Site Inspection in San Antonio and nearby areas—so we can assess the scene and provide clear answers on cost, timeline, and next steps with no obligation.

Biohazard waste is handled through a licensed medical waste disposal provider. Every item is safely packaged, labeled, and removed from the property in accordance with federal and state laws to prevent contamination.

The timeline depends on the size and severity of the affected area. Most jobs can be completed within a few hours to a day. We always perform a full site assessment to provide accurate timelines upfront.

Yes, part of our service includes odor removal using industrial-grade ozone generators, hydroxyl machines, and odor-neutralizing agents. We ensure that no trace of the event remains, physically or by scent.

Absolutely. We serve surrounding areas including Canyon Lake, Boerne, and the greater San Antonio region. Our team is available 24/7 to respond wherever you need us.

The choice is yours, but we’re often recommended by insurance companies and use the same pricing software they do. With over 20 years of experience handling everything from biohazard and trauma cleanup to hoarding and sanitization, we can work directly with your insurer to help reduce your out-of-pocket costs. Call us—we’re here to help however we can.

Hoarding FAQs

Our hoarding cleanup includes clutter removal, sorting and organizing personal belongings, donation coordination, deep cleaning, odor treatment, and disinfection. We also address biohazardous waste such as mold, urine, feces, or spoiled food.

With empathy and respect. We understand the emotional attachment to belongings and take a compassionate, non-judgmental approach. Our team works closely with the client and their family to create a comfortable, step-by-step plan.

Hoarding conditions often involve hidden health risks such as mold, bacteria, rodent infestations, and structural hazards. It’s best to rely on trained professionals like BioTechs who can safely and thoroughly handle the situation.

Yes. We help clients go through their belongings, identify what to keep, donate, or dispose of — always with their consent. Our goal is to restore order while preserving items of personal or sentimental value.

BioTechs provides hoarding cleanup services throughout San Antonio, as well as surrounding cities like Canyon Lake and Boerne. No matter the scale, we’re ready to help.

It depends on the level of hoarding and the size of the property. Some cleanups can take a day or two, while more severe situations may require a few days to a week. We provide a detailed estimate before starting.

Yes. Hoarded environments often contain strong odors and potential contamination. We perform full sanitization, odor treatment, and environmental hazard removal to make the home livable and safe again.

Absolutely. We understand the stigma associated with hoarding and always arrive in unmarked vehicles if requested. Your privacy and dignity are paramount throughout the entire process.

Our hoarding cleanup includes clutter removal, sorting and organizing personal belongings, donation coordination, deep cleaning, odor treatment, and disinfection. We also address biohazardous waste such as mold, urine, feces, or spoiled food.

With empathy and respect. We understand the emotional attachment to belongings and take a compassionate, non-judgmental approach. Our team works closely with the client and their family to create a comfortable, step-by-step plan.

Hoarding conditions often involve hidden health risks such as mold, bacteria, rodent infestations, and structural hazards. It’s best to rely on trained professionals like BioTechs who can safely and thoroughly handle the situation.

Yes. We help clients go through their belongings, identify what to keep, donate, or dispose of — always with their consent. Our goal is to restore order while preserving items of personal or sentimental value.

BioTechs provides hoarding cleanup services throughout San Antonio, as well as surrounding cities like Canyon Lake and Boerne. No matter the scale, we’re ready to help.

It depends on the level of hoarding and the size of the property. Some cleanups can take a day or two, while more severe situations may require a few days to a week. We provide a detailed estimate before starting.

Yes. Hoarded environments often contain strong odors and potential contamination. We perform full sanitization, odor treatment, and environmental hazard removal to make the home livable and safe again.

Absolutely. We understand the stigma associated with hoarding and always arrive in unmarked vehicles if requested. Your privacy and dignity are paramount throughout the entire process.

Experienced Biohazard

Technicians at Your Service

BioTechs offers certified and experienced cleanup professionals for every situation. Get in touch today for a thorough, discreet solution.

Did you know that deadly viruses and bacteria can live for weeks?

Pathogens like Hepatitis B can survive outside the body for up to a week, and some bacteria can last even longer on surfaces.

We’re Here

When You Need Us

Have a question or need immediate assistance? Our team is available 24/7. Reach out any time — we’re ready to help.

Did you know that decomposition odors don’t just disappear?

Lingering biohazard smells require advanced odor-removal techniques like hydroxyl generators and ozone treatments to fully eliminate.

Here to Help 24/7

Talk to a Team Who Truly Cares

(210) 934-1098